FMM’S TERMS & CONDITIONS

Welcome to our 'website', www.fmmdubai.com. By browsing and using this website, you are agreeing to comply with and be bound by our terms and conditions of use and our privacy policy. Throughout these terms and conditions we will refer to ourselves as FMM Dubai, 'we', 'us' and 'our' meaning FMM Garments Trading LLC.

We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the Terms and Conditions on each occasion you use this website, your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions.

FMM Garments Trading LLC reserves the right to not offer any exchanges or returns on products, Such as Garments, Masks and Accessories.

PRODUCT INFORMATION

All products for sale on www.fmmdubai.com are subject to availability; if for any reason your order cannot be fulfilled owing to lack of stock, you will be advised by email and/or phone. We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published

PAYMENTS

Transactions are charged at the time the goods are ordered. Once your order has been placed you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved. By submitting an order to use through our site, you are confirming that the payment details provided on your order are valid and correct. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this at the check-out stage, or shortly after placing your order.

DELIVERY & RIGHTS

We will make every effort to deliver goods within the estimated time scales; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to delivery the products within estimated time scales. Unless otherwise specified, purchases from FMM Dubai are not refundable.

OWNERSHIP RIGHTS

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensor. You are permitted to use this material only as expressly authorised by us or our licensor. All rights on this website are owned by FMM Garments Trading LLC. The website is for personal and non commercial use only. Any attempt to copy, store or share content and information for commercial purposes is strongly prohibited. You must not attempt to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from this website, all the content on the website including illustrations, accessories and all graphic design are subject to trademark and copyright and other intellectual property rights held by FMM Garments Trading LLC.

EXCHANGE POLICY

If the item/s you received falls under the following conditions, you may opt for a replacement. Please note that we will only accept it within 7 days of purchase. Kindly contact us via email (shipping@fmmdubai.com) or whatsapp (+97155445666) to sort the issue as soon as possible. Items that fall under the category of Masks, cannot be returned or exchanged due to health and hygenic reasons.

Faulty/Incorrect item can be exchanged for the correct item or for an alternative piece (exchange to other products are subject to availability) . FMM will pay for the shipping charges once the case is verified. Contact us on email/whatsapp.

Size adjustment and additional customizations after the item has been shipped can be accepted. However, all shipment charges will not be covered by FMM and should be paid by the customer along with the extra customization charges as per FMM’s standard pricing.

Note: Duties, taxes, or shipping charges for returns other than faulty or wrong item/s will be under the responsibility of the customer, and will not be shouldered by FMM Dubai.